A new spin on an old best-seller. The new auto-wrapping units are a new spin on an old favorite: the Wet Umbrella Bag Stand. Whereas the original simply presented hanging bags to guests, newer auto-wrapping units keep the bags neatly housed within the dispenser, inviting guests to insert a wet umbrella to have it conveniently wrapped.

The new auto-wrappers are quickly becoming a favorite among New York and South Florida businesses. Though on opposite ends of the Atlantic Seaboard, New York and South Florida cities have a common safety concern: Rain. Rainy days present a real problem for property owners. Water accumulation, indoor puddles, and slip incidence all increase as storms worsen.

Along with commercial matting, wet umbrella bag dispensers are an effective way to protect guests from slip and fall accidents. These units provide guests with a plastic bag in which wet umbrellas are placed, thereby reducing umbrella-related water accumulation in entryways, across lobby floors, and within elevator lobbies.

Free Shipping & Low Price Guarantee on All Products

Umbrella Bagger announces the arrival of new auto-wrapping units, the easiest and most convenient way for guests to bag and stow wet umbrellas on rainy days. After inserting the umbrella into the wrapping unit, it is quickly bagged in a single fluid motion. The units serve a large number of guests with greater efficiency because of their auto-wrapping mechanism, making them a favorite among facilities in wet climates that experience a great degree of visitor traffic and turnover.

Shop wet umbrella bag stands online at Umbrellabagger.com, and receive free shipping and a 100% Price Match Guarantee on all online orders!

Read the full press release: Click on the following link to read the full press release: Automatic Umbrella Wrappers Have Arrived at Umbrellabagger.com

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Before attempting to improve customer experience, it is vital for all members of the organization to share a clear definition of what customer experience means. By definition, customer experience is a qualitative value that sums each of the interactions that occur between a customer and a business throughout the lifespan of the relationship they share.

Improve Customer Experience with These Tips

The interactions that make-or-break customer experience does not occur exclusively in-store, however. Digital interactions like TV commercials, radio spots, print ads, email campaigns, and social media all make significant contributions to the overall customer experience. Businesses must be mindful of this when creating a customer experience enhancement program.

Make a Good First Impression

Making a good first impression sets a solid foundation for building a positive customer experience. In general, the goal should be to make the customer as comfortable as possible. In return, the customer can more easily be guided to an appropriate purchase that he or she will make with confidence. This can be accomplished through both in-store ambiance, as well as with well-trained customer service professionals.

• Use a color scheme that resonates with the goal of your business. If you are a travel agency, vibrant colors and earthy décor can aid in creating the “escape” experience that your customers desire. For banks and financial institutions, however, a cooler color scheme with blacks, deep blues, and graphite accents can promote feelings of safety and confidence.
• Maintain a professional appearance. Use floor mats, signs, and other safety products to promote a clean and professional appearance during business hours. During fall and winter months, offer customers an easy way to stow their wet umbrellas with wet umbrella bag stands.
• Focus on comprehensive employee training. list (clear protocol for handling specific types of customer interactions, ongoing training to improve service, training to learn about new products/ services, etc) To create an excellent customer experience, employees must be prepared to handle customer complaints—both the common and the rare.

Maintain a Safe Environment

Creating a safe and professional environment is just the starting point. Once created, management must devise practical strategies for maintaining a safe in-store environment.

• Regularly clean floor spaces along heavily trafficked areas, like entryways and elevator lobbies.
• Designate specific members of the maintenance team as responsible for reporting and responding to dangerous conditions, like puddles, faulty product displays, illegible warning signs, and other potentially hazardous elements within the retail space.
• When offering wet umbrella bags to customers on days of inclement weather, make sure dispenser stands are properly deployed and remind maintenance staffs to check them throughout peak hours, re-stocking with additional bags when necessary.

Focus on Touch Points to Enhance Customer Experience

As we’ve seen, enhancing customer experience in today’s digitally connected world requires businesses to identify and connect with customers in both real-world and virtual. While in-store promotions attract customers to physical storefronts, it’s digital channels like social media and email that often nurture customers until they are ready to make a purchase. By considering, business professionals can devise a comprehensive strategy for delivering a higher level of service that ultimately leads to a better experience, both in the store and online.

Visit Umbrella Bagger for additional information on wet umbrella bag dispensers, disposable bags, and other safety products. For order information and assistance, call toll free 1-855-328-8100.

For follow-up reading, visit this article on customer experience via Forrester, a global research and advisory board.

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After assembling a maintenance and safety team that understands the risks associated with facility operations, it’s time to identify the top causes of workplace accidents. In paying attention to these factors, teams will be better able to identify and disarm potentially dangerous conditions, before they cause an accident.

Top 5 Causes of Accidents

Dirt and Soil

Dirt and soil are among the most common causes for accidents. Like liquid and moisture accumulation, dirt and soil can make floor surfaces slippery and difficult to walk across.

What to Look For: Maintenance crews should pay close attention to the exterior of the facility, particularly sidewalks, stairways, and ramps that lead from parking lot to main entrance. Areas bordered by grass, flower beds, and other landscaping are particularly prone to dirt and soil accumulation on rainy days. Crews can use push brooms, hoses, and pressure washers to keep these heavily trafficked walkways safe. Additionally, outdoor/weatherproof rubber entrance mats can be used to clean debris from guests’ shoes before entering the building.

Smooth Entryway Floors

Just inside the entryway, floor spaces represent another area that maintenance crews and managers should monitor. These areas typically feature granite, hardwood, tile, and other smooth surfaces that become extremely slippery and dangerous when wet.

What to Look For: Puddles, spills, and other liquid accumulation are the most dangerous things to watch for. Crews are to mop and sweep these conditions as soon as they occur to prevent accidents. Use of walk-off mats is also recommended. These highly absorbent mats ensure maximum containment of liquid while also providing traction and a clean place to wipe one’s shoes.

Rainwater Accumulation

Entryways become especially dangerous on rainy days. In times of inclement weather, crews and managers are wise to remain on “high alert” for the accumulation of puddles and other dangerous situations.

What to Look For: Watch for guests who leave wet umbrellas by the entryway. A common practice, this unfortunate habit can promote puddles while also presenting a tripping hazard that is hard to see. Use wet umbrella bag stands and visible signage to encourage guests to quickly and conveniently stow their umbrellas. These simple products are a quick fix that goes a long way in maintaining the professional appearance of the lobby/ reception area while also preventing accidents.

Untidy Mats

Floor mats are exceptional when it comes to keeping floors clean, dry, and safe. However, they are only effective when they are properly placed.

What to Look For: Crews must check-in on floor mats to make sure they do not become disoriented, flipped, rolled, or otherwise tangled during peak business hours. Additionally, mats must be laundered regularly to ensure maximum retention of incoming moisture and debris.

Indoor/Outdoor Stairways and Ramps

Though they are a common part of everyday life, stairways and ramps can be a dangerous obstacle, especially on days of inclement weather.

What to Look For: Make sure steps, landing areas, and ramps are clear of all debris and moisture. Clean when they become untidy, and invest in stair treads, landing area tiles, and “grit strips” to improve traction. Crews must also pay attention to overhead/ outdoor lighting, making sure to replace light bulbs regularly to ensure maximum visibility at all times. The use of warning signs and placards is also recommended to alert guests of stairways, ramps, and other abrupt transitions.

Learn More About Accident Prevention

To learn more about preventing accidents with industry-leading safety products, contact Umbrella Bagger online or call customer services for complimentary consultation at 855-328-8100.

Guest may learn more about the real costs of slip and fall accidents by logging on to the National Floor Safety Instituteonline.

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