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Use of Website

We welcome you to our website.  Your use of our website, (hereinafter referred to as ‘Our Website’ or ‘Website’), is based on the following Terms and Conditions.  Please take a moment to review the following terms carefully.  In using Our Website, you represent your knowledge of and agreement to these terms.  In using our website, you further agree to follow these rules and be bound by them accordingly. is a division of Eagle Mat & Floor Products, Inc.

Notice:  Terms and Conditions May Change reserves the right to update or modify these terms at any time.  Such updates or modifications may occur without prior notice.  Use of our website proceeding any such updates or changes constitutes your agreement to follow and be bound by the new terms, as outlined on this webpage.  We encourage all guests to visit this webpage prior to using Our Website to stay up-to-date with all changes.

FREE Shipping Promotion & Freight Terms

For a limited time, is offering free shipping for orders over $99.99!

*Purchases may be combined with multiple products to reach the $99.99 tipping point, but must be placed at the same time as one order.
*Free Shipping is valid for shipping addresses located within the Continental United States.  (Excludes Hawaii, Alaska, US territories and principalities, Foreign countries, etc.)
*Orders $99.99 and under will be charged a flat rate of $19.95.
*If Customer is unable to receive their goods when the products are delivered, Customer may be subject to a storage fee of $99.00 or more per Day (depending on size and weight of Delivery), as well as a Re-Delivery Charge (subject to size and weight of Delivery).
*Eagle Mat & Floor Products will try to provide customers with tracking information on products ordered, but it is not required of Eagle Mat to do so.

Return Policy is happy to accept returned goods under the following conditions:

1) Return must be made within 10 days of receipt of order.
2) The customer must call the corporate office (301-762-0600) and obtain a Return Authorization Number, at which time the customer will also be provided with an address where they will ship the good(s).
3) Customer will be charged a 35% re-stocking fee of the total cost of the product(s) being returned, as well as the full original cost of freight to deliver the product(s) to the customer.
4) The customer must pay for return shipping costs. Additionally, customer agrees to return purchased items in proper packaging to prevent damage during return shipping.
5) Returned items have not been used, damaged, purchased at a discount, or discontinued. cannot accept used, discounted, or discontinued items under any circumstance.
6) Returned goods are not custom orders.
7) The sum of the Cost of All Goods and Freight does not total more than $2,000.00.


Note: Colors in color palettes may not accurately match actual product colors. Please refer to product samples for proper colors.   

Eagle Mat may require any amount above $2,500.00 that is due and owed to be paid by check (instead of credit card), which must be received and cleared in Eagle Mat's bank account before any products will be sent on to production to be manufactured and shipped out. and Eagle Mat & Floor Products, Inc. are not responsible in any way (including, but not limited to, legal responsibility) for any faulty products sold, misuse of any products sold, or negligence by the customer. and Eagle Mat highly recommend and require all customers to make sure they have received the proper product(s) ordered and that these products are in proper working order and condition before use. Additionally, we strongly urge all customers to become fully educated on their product(s) before using them.


Copyright Notice

All Content published on this domain,, is copyrighted as a collective work under current U.S. copyright laws. Users are prohibited from using or distributing Content for profit, non-personal use, media broadcasts, marketing, or other commercial uses.  Users are further prohibited from modifying Content in any way, including the deletion or modification of copyright, trademark, or other intellectual property notices. reserves the official right and title to all Content.  Users may download materials for personal or non-commercial use, in compliance with the restrictions outlined in the paragraph above.  Users receive no right, title, or interest to downloaded Content as a result of any such downloading. 

Users may copy, download, reproduce, modify, publish, distribute, and transmit Content without first obtaining written permission from, except as outlined above.

User-Submitted Content

In an effort to continuously improve both products and services, encourages customers and website users to submit comments, testimonials, feedback, suggestions, and ideas (hereinafter referred to as ‘Reviews’).  Reviews may be submitted on product pages, through contact forms, and via email.  Users are hereby notified that all submitted Reviews shall become the exclusive property of, and voluntary user-submission confirms understanding of such.  Submission of Reviews to constitutes an assignment to of all worldwide rights, titles, interests, and all other intellectual property rights of Review content. hereby reserves the right to use, distribute, reproduce, disclose, and publish Review content in any way whatsoever, without your consent and without providing you with compensation of any kind.  Users who do not wish to assign the rights to their Review content are asked to refrain from submitting such content.

External Links

For your convenience, may provide external links to other websites.  Use of external links, including accessing external links to navigate from Our Website to another website on another domain or host, demonstrates an understanding of the following:

i. is not in control of the external website, nor external website content, to which the link points.

ii. makes neither representation of knowledge nor control of external content.

iii. User agrees that the use or reliance on any external links and the content thereon provided is at their own risk.

Warranties makes no warranties, representations, statements, nor guarantees, whether express or implied in law or residual, regarding Our Website.  No warranties, statements, nor guarantees (whether express or implied in law or residual) are made regarding any pages published on this domain,, including subdomains. 

Disclaimer of Liability, employees, and agents are not responsible for any claims of liability, loss, damage (whether direct, indirect, or consequential), personal injury, or expense of any nature whatsoever which may be suffered by you or a third party, as a result of which may be attributable, directly or indirectly, to your access and use of Our Website.  This applies to the reliance upon the information contained on Our Website as well as the transmission of your personal information or material, and the information transmitted over our system. 


In the event that any provision of this Terms of Service agreement becomes unenforceable by any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness for any reason, shall, in such jurisdiction only to the extent that it is so enforceable, be treated as void and the remaining provisions of this Terms and Conditions agreement shall remain valid and enforceable.    

Applicable Laws

Use of Our Website shall in all respects be governed by the laws of the state of Florida, United States of America, regardless of the laws that may be applicable under the principles of conflicts of law.  In accessing and using Our Website, you agree that the Florida courts in the U.S.A. shall have exclusive jurisdiction over all disputes arising under this agreement.